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ON22 Online - Empathy: listening to understand

Monosessió | Teacher: Barcelona Activa

Do you want to discover what empathy is, what it is for and how to use it in the workplace? To achieve this, you have two modules on this course to deepen your knowledge: First, we will explore what characterizes empathy, and what are the skills necessary to be empathetic. Also, by analysing practical cases, you will be able to understand how you can use it. Second, we will address active listening and its connection with empathy, what benefits it brings, how it can be useful for us, and the strategies to develop it. At the end of the course, you will understand how empathy and active listening can improve your communication competence in the workplace. Will you join me?

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In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.


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Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE