Barcelona City Council | Capital humàBarcelona City Council website

ON22 Online - Empathy: listening to understand

Monosessió | Teacher: Barcelona Activa | Duration: 03:00 Hours

Description

Do you want to discover what empathy is, what it is for and how to use it in the workplace? To achieve this, you have two modules on this course to deepen your knowledge: First, we will explore what characterizes empathy, and what are the skills necessary to be empathetic. Also, by analysing practical cases, you will be able to understand how you can use it. Second, we will address active listening and its connection with empathy, what benefits it brings, how it can be useful for us, and the strategies to develop it. At the end of the course, you will understand how empathy and active listening can improve your communication competence in the workplace. Will you join me?

Entry profile

Do you want to discover what empathy is, what it is for and how to use it in the workplace? To achieve this, you have two modules on this course to deepen your knowledge:
First, we will explore what characterizes empathy, and what are the skills necessary to be empathetic. Also, by analysing practical cases, you will be able to understand how you can use it.
Second, we will address active listening and its connection with empathy, what benefits it brings, how it can be useful for us, and the strategies to develop it.
At the end of the course, you will understand how empathy and active listening can improve your communication competence in the workplace. Will you join me?

Planned calendar

Online session: Friday March 1, 2024 at 00:00h until Sunday March 31, 2024 at 23:59h.Language: Catalan

Places available: 191.

Sign up

Online session: Monday April 1, 2024 at 00:00h until Tuesday April 30, 2024 at 23:59h.Language: Catalan

Opening of registration 31/03/2024 to 23:59 h.

Online session: Wednesday May 1, 2024 at 00:00h until Friday May 31, 2024 at 23:59h.Language: Catalan

Opening of registration 30/04/2024 to 23:59 h.

Online session: Saturday June 1, 2024 at 00:00h until Sunday June 30, 2024 at 23:59h.Language: Catalan

Opening of registration 31/05/2024 to 23:59 h.

Plataforma Empresa Ocupació

Quick access and copyright:

Centre per al desenvolupament professional Porta22

Barcelona Treball (Porta22)
Llacuna, 156-162, 08018 Barcelona
bcn.cat/treball

900533175
Monday to Friday from 9 to 18 h

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE