ON33 Online - Effective communication: Feedback and Feedforward
Monosessió | Teacher: BARCELONA ACTIVA | Duration: 01:00 Hours
Description
Knowing how to formulate constructive criticism or give feedback is key to continuous improvement and personal and professional growth. In this course we will explain the different types of response that exist (feedback and feedforward), what each of them is for and how to apply them to achieve future improvements, as well as the most appropriate techniques for giving and receiving quality feedback.
Contents
Introduction
What is feedback?
- The feedback process
- What is in it for us?
Feedback technique
- Step by step
-The use of powerful questions
Managing emotions in the feedback process
Summary and content comprehension
- Concepts to remember
- Course Manual
- Test yourself!
What is feedback?
- The feedback process
- What is in it for us?
Feedback technique
- Step by step
-The use of powerful questions
Managing emotions in the feedback process
Summary and content comprehension
- Concepts to remember
- Course Manual
- Test yourself!
Planned calendar
Online session: Monday April 1, 2024 at 00:00h until Tuesday April 30, 2024 at 23:59h.Language: English
Places available: 200.
Sign upOnline session: Wednesday May 1, 2024 at 00:00h until Friday May 31, 2024 at 23:59h.Language: English
Opening of registration 30/04/2024 to 23:59 h.
Online session: Saturday June 1, 2024 at 00:00h until Sunday June 30, 2024 at 23:59h.Language: English
Opening of registration 31/05/2024 to 23:59 h.
