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Regulations

In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

 
Get to know this occupation

Other denominations

Online store designer-concept engineer; e-shopper; e-tailer.

Description

Skilled professional in product and service retail marketing to the end-user, by electronic service channels (B2C). This transversal specialisation emphasises the interraction of digital marketing with the client in areas of marketing, studies of consumer behaviour, the conceptual design of digital spaces, the management of categories, cross-selling; in the area of secure payments, in information systems and the management of purchase distribution logistics. Another specialisation of this occupation is oriented towards industrial markets (B2B).

Tasks

  • Coordinate online channels in the Sales department of a company.
  • Define interaction and customer service processes to achieve a satisfactory purchasing experience.
  • Develops, coordinates and implement business strategies to optimise client income: sales, publicity, suscriptions, etc.
  • Coordinate the strategy of the service channel with those responsible for other sales service channels.
  • Manage the behavioural analysis and audience of customers and elaborate loyalty strategies: promotions, membership cards, cross-sale strategies, etc.
  • Supervise and implement the tasks of the interactivity and usability team, website designers, programmers, etc. Involved in the development of the sales web portal.
  • Possess knowledge and experience in technology solutions of the sector.
  • Possess knowledge of the development of Internet business. auctions, C2B (purchase syndicated by consumers), etc.
  • Understand the different electronic security solutions used to guarantee the quality of transactions among operators (suppliers and clients).

Quick access and copyright:

Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899
bcn.cat/treball

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777
bcn.cat/barcelonactiva

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE