Barcelona City Council | Capital humàBarcelona City Council website

Home  > Job profiles

 

 Send

Enviar


Regulations

In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

 
Get to know this occupation

Other denominations

Community health agent

Description

Community health workers are professionals who are members of the community with which they work and form part of a health human resources team. Their mission is to bridge the gap between the health care and information services and the community, in order to improve the flow of information, initiatives and resources between the two parties. Similarly, they are responsible for leading health promotion activities carried out separately by each of them, or jointly. They also aim to influence both individuals and the wider community.

Tasks

Community health workers' tasks revolve around three main core areas: the sociocultural area, health care and the community.
  • Sociocultural area Perform tasks aiming to resolve difficulties that arise owing to the cultural differences between patients and health-care staff. The aim of these activities should be to improve understanding between the health-care centre and the community. Translate, interpret and act as a cultural mediator on both an individual and a collective level; responsible for training health-care staff on issues related to immigration or their culture; analyse the structure of and internal processes in the service, as well as the health-care programmes and materials, in order to identify aspects that may cause difficulties for the community. Propose joint solutions with the team and information initiatives on social, work-related and legal-administrative issues, as well as resources that may prove helpful in these areas.
  • Health care. Perform both group and individual actions aiming to heighten the amount of health-care information and to develop individual and group skills in order to reduce the vulnerability of individuals and community to health-care problems. Help to explain results, treatments or prescriptions made by the medical team so as to help improve the patient's response. Offer patients the support resources provided by the local services, as well as by the community itself (associations, administrative and social welfare resources, etc.). Explain the diagnostic and administrative process employed by the health-care services, in order to reduce the possible negative impact that medical practices or administrative processes could have on patients who lack previous experience of health care. Promote and perform health-care information and aptitude development initiatives amongst groups or individuals, using spaces belonging to both the health-care services and the community (associations, houses, etc.). Spread the public health-care resources available amongst the community, as well as awareness of how these work (how to apply for a health card, etc.); identify particular features of each community in relation to the issue of health care in order to advocate specific actions, promote new ones and facilitate communities' access to resources and preventive measures.
  • The community Involves actions which aim to bolster the social fabric of communities in order to reduce contextual factors which heighten people or communities' vulnerability. In this regard, the tasks they perform include improving the channels of information for communities in order to facilitate contact between the health-care services and people (present programmes, raising awareness, creating forums, etc.). Provide support and lead community initiatives to boost the social fabric of communities, thereby creating more stable care networks with better links with the health-care services. Fostr contact between the different networks offering support for the population (social, health-care and educational services, etc.) in order to improve the detection and referral of possible health-care issues. Detect, mobilise and coordinate public service and community resources in order to address their needs. Include health care on the agenda of community organisations (both official and non-official) in order to foster health-care promotion actions carried out by these groups, and facilitate communities' participation in debates on health-care needs, as well as in the design of policies and strategies aiming to address these needs.