General assistant; store clerk; shelf stocker

Shelf stackers are responsible for performing tasks related to the placement and replenishing of goods in the shop and warehouse, in line with previously defined technical criteria, transporting products themselves or using mechanical devices. It is worth noting that this is a very physical role and candidates should be in a suitable condition to perform these tasks. These professionals use various machines and tools to perform their tasks. Warehouse equipment and machinery, such as forklift trucks, conveyor belts, pallet and pallet removal machines, hand trucks, seasline machines, labelling machines, pallet jacks, forklifts, scales, stackers, etc. Similarly, tools include barcode readers, logs for the entry and exit of goods, consignment notes, pallets, shelves, etc. These professionals follow the instructions of the store manager in order to organise and maintain material in order and comfortable conditions in the shop and warehouse.

• Load and unload lorries that transport goods.
• Open packages and check that the products match the description and condition of the order.
• Notify the store manager of any issues with the receipt of productions, whether administrative or physical.
• Stack products on the shelves of the establishment or in the warehouse, in line with the set layout.
• Arrange and organise products in the warehouse.
• Monitor stocks in the establishment and replenish shelves or aisles when necessary.
• Note down the products of which more is needed in each section.
• Guide customers as to the location of products in aisles and with regards to whether products are in stock or not; also support the different sections of the establishment with basic tasks relating to the handling or movement of products.
• Assist with periodic inventories of products.
• Provide the home delivery service, in other words, transport products to customers' houses.
• Maintain direct contact with goods suppliers.
• In some companies, they also enter the shipping notes that come with goods into the computer system and create invoices.
  

Regulated training and graduates

• Minimum compulsory education
• Certificat de Professionalitat de la Família Comerç i Màrqueting: Activitats auxilars de comerç (Nivell 1)
• Certificat de Professionalitat de la Família Comerç i Màrqueting: Activitats auxiliars de magatzem (Nivell 1)
• A-levels

Complementary training

Other specific skills

Initiative: Level 1

Orientation within reach: Level 1

Concern for order and quality: Level 2

Strategic orientation: Level 1

Team work and cooperation: Level 1

Logistics

The planning, organisation, control and carrying out of logistics and administrative tasks are the focus of people who work in the field of logistics. Activities in the field of logistics include the organisation and planning of supply, storage, production and distribution systems, taking inventories, controlling stock and estimating production, as well as the organisation and/or carrying out of the administrative tasks necessary for the implementation of these activities. Knowledge of organisation, control and management techniques is essential for carrying out these activities.

Mechanical handling

People related to the field of mechanical handling are interested in the assembly, maintenance, repair and use of machines, tools and installations. Some good examples of professional activities in the field of mechanical handling are adjusting and configuring machines, reviewing technical equipment to detect incidents in their operation, handling machinery in production processes and driving specialised vehicles.

Clothing production operator

Shop assistant

Bellboys

Delivery person

Internal port traffic master

• Work hours

  There is a wide variety of options for this occupation, where hours are concerned, because these largely depend on the area where the establishment is situated (shopping centre, city centre or peripheral neighbourhood), as well as on the type of establishment (street stall, stall at a municipal market, etc.). The opening hours of commercial establishments are regulated by the Law on Business Hours, which sets forth the opening and closing hours for shops, as well as the public holidays on which establishments can open. The usual working hours of 40 hours a week can be done in intensive shifts (in the morning or afternoon) or split-shifts (morning and afternoon with a break at lunchtime). A lot of business is done on Fridays and Saturdays at this type of shops.

• Salary

  The starting salary for a shelf stacker ranges from 12.383 to 16.339 euros per annum gross, for a full-time position (40 hours a week). Median: 14.225 euros annum gross.
  
  Source: Report "Observatory of Jobs and Salaries of the Labour Market. Barcelona Activa", elaborated by ICSA Grupo. April 2015.

• Professional category

  Non-specialist staff