Insertion companies are those that have reserved a part of their human resources for the temporary or definitive hiring of people experiencing difficulties in accessing or remaining in the labour market. Employment companies are a tool that facilitates entry into the labour market through an employment contract and personalized training and follow-up.

The person in charge of insertion companies runs a project that includes people who are in the following situations or groups at risk of social exclusion:

• People with any kind of physical, mental or sensory disability or with diagnosed mental disorders.
• Persons who are recipients of the official minimum insertion income or who cannot access the minimum insertion income, because they do not fulfil the legally established requirements but who are, in the opinion of the social services, at risk of exclusion.
• Young people over the age of sixteen and under thirty coming from child protection institutions.
• People with drug or alcoholism problems who are in the process of rehabilitation and social reintegration.
• Inmates of prisons whose situation allows them to access an employment, persons on probation and ex-prisoners.
• Long-term unemployed people older than forty-five years.

• Plan, organise, manage and supervise the correct operation of the placement company.
  Plan, manage and supervise all the services that the company offers, both from the external and internal clients' perspective, and in all the company's operational areas (marketing, sales, production, staff, etc).
  Take responsibility and coordinate the different areas and departments in which the company operates.
  Assess, at least annually, the level of service quality and the degree of satisfaction of the workers and clients.
  Plan the strategy for attracting clients, coordinate the areas under their responsibility and directly interrelate, if this function has not been delegated.
  Apply for and supervise the granting of public aid and subsidies that exist for placement companies.
  Design and present projects to obtain external financial resources for the placement company.
• Set and determine the methodological guidelines related to the creation of programmes for the training and employment of the workers who participate in them.
  Draw up the methodological and procedural guidelines regarding the activities aimed at improving the hirability of the users / workers.
  Supervise and work toward the achievement of the placement objectives of each of their workers in order to improve their hirability.
• Plan, manage and supervise the tasks assigned to the staff of the centre.
  Design and plan the continuing education policy and the retraining of the entire staff, and foster the team's interpersonal relationships.
  Plan and manage periodic meetings to follow-up on the objectives, among all the organisation's staff.
• Plan, manage and supervise the condition and correct operation of the work centres' facilities and equipment.
  Design and supervise the occupational risk prevention plan.
• Externally represent the company in the area in which it operates.
  Establish contacts with companies and organisations related to the professional field, with the aim of assisting with the social and professional placement of the workers.
  Coordinate with the rest of the public resources and social agents involved in the labour market in order to bring together the different aid opportunities for employment of disadvantaged groups and to arrange the users' access to these resources, if applicable.
  Coordinate with capital companies in order to intermediate in the hiring of their users/workers.

Regulated training and graduates

• Professional Training Course(s) in the field of Socio-cultural and Community Services - Advanced Level:
• Grau: Administració i direcció d'empreses
• Grau: Economia
• Grau: Ciència política i gestió pública
• Grau: Educació social

Complementary training

Planning and organisation: Level 4

Leadership: Level 3

Commitment to the organisation: Level 3

Orientation within reach: Level 4

Networking: Level 1

Customer service

Direct and personal interaction with people and relating to the public are highly-motivating activities for individuals who have an interest in the field of customer service. A focus on people and on satisfying customers' needs is key in the occupations included in this field. These jobs entail the need to know suitable techniques for attending to the public and being able to give appropriate service that is tailored to their needs and expectations. Good examples are activities which offer assistance and guidance during functions, trips or at facilities, and those which provide advice in relation to products and services.

Communication

Those who show a preference for the field of communication are interested in the generation and dissemination of information. This information, however, can have various purposes: provide information on events and occurrences, generate public opinion on a certain topic or promote and publicise a service or product. Carrying out these activities requires knowledge of various techniques aimed at communication, persuasion and marketing.

Management

The organisation, administration and control of a company or entity are the main interests of people related to the management field. Activities included in this field of interest vary from effective resource management, feasibility analyses and solving business problems to the development of skills and fostering of motivation in relation to human resources. Knowledge regarding specific techniques of strategic administration and business management are required to carry out these activities.

Logistics

The planning, organisation, control and carrying out of logistics and administrative tasks are the focus of people who work in the field of logistics. Activities in the field of logistics include the organisation and planning of supply, storage, production and distribution systems, taking inventories, controlling stock and estimating production, as well as the organisation and/or carrying out of the administrative tasks necessary for the implementation of these activities. Knowledge of organisation, control and management techniques is essential for carrying out these activities.

Voluntary Work Technician

Director of services for the elderly

Technician in international cooperation projects

Adoption and fostering technician

Finance Director

• Work hours

  Full-time and full schedule availability, including weekends.

• Salary

  Between 33,055 and 48,000 euros (gross) a year, according to the qualification level and type of hiring organisation.

• Professional category

  Manager