ON44 Online - 5 Basic conflict management styles
Monosessió | Teacher: BARCELONA ACTIVA | Duration: 01:00 Hours
Description
In this course we will deal with the proper management of conflicts, based on the Thomas and Kilmann Model, which explains the five styles for dealing with conflicts according to the characteristics of each conflict and the results to be obtained. Each style should be adopted in a specific situation and according to the proposed objectives. With this course you will learn how to effectively manage different types of conflicts.
Contents
Introduction and goals
The Thomas and Kilmann Model
- How do I manage conflict?
- Assertiveness and cooperativeness: the keys to how we manage them
Styles that promote new opportunities in the face of conflict
- Competing to assert oneself
- Accommodating in order to cooperate
- Avoiding to create possibilities
- Collaborating to build satisfactory agreements
- Compromising to meet each other halfway
Summary and content comprehension
- Concepts to remember
- Course Manual
- Test yourself
The Thomas and Kilmann Model
- How do I manage conflict?
- Assertiveness and cooperativeness: the keys to how we manage them
Styles that promote new opportunities in the face of conflict
- Competing to assert oneself
- Accommodating in order to cooperate
- Avoiding to create possibilities
- Collaborating to build satisfactory agreements
- Compromising to meet each other halfway
Summary and content comprehension
- Concepts to remember
- Course Manual
- Test yourself
Planned calendar
Online session: Monday April 1, 2024 at 00:00h until Tuesday April 30, 2024 at 23:59h.Language: Catalan
Places available: 186.
Sign upOnline session: Wednesday May 1, 2024 at 00:00h until Friday May 31, 2024 at 23:59h.Language: Catalan
Opening of registration 30/04/2024 to 23:59 h.
Online session: Saturday June 1, 2024 at 00:00h until Sunday June 30, 2024 at 23:59h.Language: Catalan
Opening of registration 31/05/2024 to 23:59 h.
