Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.

Tasks

In such cases tasks would include:
(a) Providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services;
(b) Developing and managing the organization's administrative and physical resources;
(c) Developing and implementing administrative and procedural statements and guidelines for use by staff in the organization;
(d) Analysing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions;
(e) Providing information and support for the preparation of financial reports and budgets;
(f) Leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information;
(g) Representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums;
(h) Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) Planning and directing daily operations;
(j) Overseeing the selection, training and performance of staff.