Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Process officer

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Business process advisor Business process improvement coordinator Business process officer Chief process officer Continuous improvement officer Coordinator process management Customer process coordinator Process administration specialist Process administrator Process coordinator Process improvement advisor Process improvement coordinator Process improvement officer Process management coordinator Process support officer Processing officer

Process officers identify, document and maintain the processes that are necessary to be implemented for an organisation. They review existing processes, evaluate improvements with stakeholders, draft internal documents and support the operations of the organization to meet the key kpis.

Tasks

(a) Assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organizations’ resources;
(b) Analysing and evaluating current systems and structures;
(c) Discussing current systems with staff and observing systems at all levels of organization;
(d) Directing clients towards more efficient organization and developing solutions to organizational problems;
(e) Undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures;
(f) Recording and analysing organizations’ workflow charts, records, reports, manuals and job descriptions;
(g) Preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organizational problems;
(h) Assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation;
(i) Reviewing operating procedures and advising of departures from procedures and standards.

Knowledge

  • Management and administration
  • Electronics and automation

Digital competencies

  • Developing operational policies and procedures
  • Negotiating and managing contracts and agreements
  • Documenting and recording information
  • Monitoring operational activities
  • Management skills

Digital competencies

  • Analysing and evaluating information and data

Personal competencies

  • Processing information, ideas and concepts
  • Dealing with problems
  • Communicating

Professional groups of the occupation

Professionals

Business and administration professionals

Administration professionals

Management and organization analysts

Other occupations of the professional group

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Management and organization analysts

2.264

Number of contracts in Barcelonès

71,46%

Percentage of contracts in Catalonia

3,95% Interannual variation of contracts in Barcelonès

91,25%

Permanent contracts over total contracts in Barcelonès

5,48%

Part-time contracts

1,03% Turnover index

122

Average of job seekers in Barcelonès

40%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Business and administration professionals

45%

55%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Business and administration professionals

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Administration professionals

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Management and organization analysts

No experience
8%
Less than 1 year
50%
Between 1 and 2 years
6%
Between 2 and 4 years
15%
Between 4 and 8 years
6%
More than 8 years
15%
Activitats professionals, científiques i tècniques
37%
Activitats administratives i serveis auxiliars
21%
Informació i comunicacions
18%
Indústries manufactureres
6%
Comerç a l'engròs i al detall; reparació de vehicles de motor i motocicletes
5%
Altres
13%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.