Business consultants analyse the position, structure and processes of businesses and companies and offer services or advice to improve them. They research and identify business processes such as financial inefficiencies or employee management and devise strategical plans to overcome these difficulties. They work in external consulting firms where they provide an objective view on a business and or company's structure and methodological processes.

Tasks

(a) Assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organizations’ resources;
(b) Analysing and evaluating current systems and structures;
(c) Discussing current systems with staff and observing systems at all levels of organization;
(d) Directing clients towards more efficient organization and developing solutions to organizational problems;
(e) Undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures;
(f) Recording and analysing organizations’ workflow charts, records, reports, manuals and job descriptions;
(g) Preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organizational problems;
(h) Assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation;
(i) Reviewing operating procedures and advising of departures from procedures and standards.