Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Insurance claims handler

Latest available data: December 2025 (includes accumulated data from the past 12 months)

Other denominations:
Casualty insurance adjuster Civil damages inspector Claims adjuster Claims analyst Claims consultant Claims examiner Claims handler Claims inspector Claims processor Claims representative Claims service supervisor Contract claims examiner Insurance claims analyst Insurance claims assessor Insurance claims consultant Insurance claims examiner Insurance claims handler Insurance claims inspector Insurance claims officer Insurance claims processor Property and casualty insurance claims examiner Travelling insurance assessor

Insurance claims handlers ensure that all insurance claims are handled accurately and that payment for valid claims is made to the policyholders. They use statistical data and reporting to calculate and adjust claims as needed, communicate with and guide policyholders and monitor the progress of a claim.

Tasks

Tasks include -
(a) Determining the quality or value of raw materials, real estate, industrial equipment, personal and household effects, works of art, gems and other objects;
(b) Assessing the extent of damage or loss and liabilities of insurance companies and underwriters for losses covered by insurance policies;
(c) Obtaining records of sales and value of similar items or property;
(d) Inspecting items or property to evaluate condition, size and construction;
(e) Preparing reports of value, outlining the estimation factors and methods used.

Knowledge

  • Finance, banking and insurance
  • Statistics
  • Law
  • Protection of persons and property

Digital competencies

  • Collaborating and liaising
  • Communicating with colleagues and clients
  • Monitoring operational activities
  • Responding to complaints
  • Mediating and resolving disputes

Digital competencies

  • Analysing and evaluating information and data

Personal competencies

  • Processing information, ideas and concepts
  • Taking a proactive approach
  • Demonstrating willingness to learn
  • Communicating

Professional groups of the occupation

Technicians and associate professionals

Business and administration associate professionals

Financial and mathematical associate professionals

Valuers and loss assessors

Other occupations of the professional group

Related training

Higher education
  • Business Studies Bachelor
  • Accounting and Finance Bachelor
  • Law Bachelor
Vocational training
  • Administration and finance, professional profile insurance manager HVET
Certificates of professionalism
  • Commercial and technical management of private insurance and reinsurance CP3
  • Mediation of private insurance and reinsurance and ancillary activities CP3

Legend by training level:

Bachelor's degree and Master's degree
HVET: Higher Vocational Education and Training, IVET: Initial Vocational Education and Training, IQP: Initial Qualification Programme
Certificates of professionalism 1, 2, or 3

Do you want to know what the hiring rate for this occupation is in the market?

Contracts and job seekers in the last year in Barcelonès

Valuers and loss assessors

14

Number of contracts in Barcelonès

29,17%

Percentage of contracts in Catalonia

27,27% Interannual variation of contracts in Barcelonès

85,71%

Permanent contracts over total contracts in Barcelonès

14,29%

Part-time contracts

1,00% Turnover index

36

Average of job seekers in Barcelonès

-2%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Business and administration associate professionals

61%

39%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Business and administration associate professionals

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Financial and mathematical associate professionals

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Valuers and loss assessors

No experience
6%
Less than 1 year
19%
Between 1 and 2 years
25%
Between 2 and 4 years
32%
Between 4 and 8 years
6%
More than 8 years
12%
Professional, scientific and techinical activities
19%
Administrative and support service activities
17%
Information and communication
12%
Manufacturing
12%
Education
11%
Others
29%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.