Job catalog - Employment
Cataleg D ocupacions capçalera
Breadcrumb
Catalogue of occupations
Ocupacions
Receptionist
Company secretary Corporate receptionist Front desk agent Front desk receptionist Head receptionist Medical receptionist Office receptionist Receiving clerk Receiving secretary Receptionist Secretary
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.
Tasks
Tasks include -
(a) Receiving and welcoming visitors, guests or clients;
(b) Making appointments for clients;
(c) Dealing with telephone requests for information or appointments;
(d) Directing clients to appropriate location or person;
(e) Supplying information pamphlets, brochures or forms.
Knowledge
- Work skills
- Accounting and taxation
- Secretarial and office work
Digital competencies
- Performing general clerical and administrative tasks
- Accompanying and welcoming people
- Executing financial transactions
- Developing professional relationships or networks
- Maintaining operational records
Digital competencies
- Using digital tools for collaboration and productivity
Personal competencies
- Working efficiently
- Demonstrating willingness to learn
- Leading others
- Following ethical code of conduct
Professional groups of the occupation
Clerical support workers
Customer services clerks
Client information workers
Receptionists (general)
Related training
Vocational training
- Administrative management IVET
Certificates of professionalism
- Administrative activities in customer relations CP2
Legend by training level:
Do you want to know what the hiring rate for this occupation is in the market?
Contracts and job seekers in the last year in Barcelonès
Receptionists (general)
3.977
Number of contracts in Barcelonès
43,36%
Percentage of contracts in Catalonia
-5,11% Interannual variation of contracts in Barcelonès
53,83%
Permanent contracts over total contracts in Barcelonès
54,49%
Part-time contracts
1,28% Turnover index
6.196
Average of job seekers in Barcelonès
-1%
Interannual variation of job seekers in Barcelonès
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
The market for this profile is hiring
Contracts in u00e8 over the past year by sex and age
Contracts by gender in Barcelonès.
Customer services clerks
37%
63%
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
Contracts by age groups.
Customer services clerks
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
What vacancies are published in the professional family?
Vacancies published by professional family and type of contract in Barcelonès over the past year
Client information workers
| Occupation | Vacancies | Permanent contracts |
|---|
Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.
What experience is required for the vacancies? Which sectors are looking for this occupation?
Receptionists (general)
Data source: Own elaboration based on the data of vacancies extracted by Lightcast.
The vacancies published are for working in:
Job vacancies posted by county
Data source: Own elaboration based on the data of vacancies extracted by Lightcast.
Occupations that share knowledge and skills
This service uses the ESCO classification of the European Commission.
