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ON22 Online - Empathy: listening to understand

Do you want to discover what empathy is, what it is for and how to use it in the workplace? To achieve this, you have two modules on this course to deepen your knowledge: First, we will explore what characterizes empathy, and what are the skills necessary to be empathetic. Also, by analysing practical cases, you will be able to understand how you can use it. Second, we will address active listening and its connection with empathy, what benefits it brings, how it can be useful for us, and the strategies to develop it. At the end of the course, you will understand how empathy and active listening can improve your communication competence in the workplace. Will you join me?

We recommend you continue with the activity:

EC352 Successfully overcome difficult conversations

Planned Schedule

Edition 1
Duration: 1 session (743h 59min)
Dates: From 01/12/25 to 31/12/25
Modality: Online
Language: Spanish
Dates: From 01/12/25 to 31/12/25
Edition 2
Duration: 1 session (743h 59min)
Dates: From 01/12/25 to 31/12/25
Modality: Online
Language: English
Dates: From 01/12/25 to 31/12/25
Edition 3
Duration: 1 session (743h 59min)
Dates: From 01/12/25 to 31/12/25
Modality: Online
Language: Catalan
Dates: From 01/12/25 to 31/12/25
Edition 4
Duration: 1 session (743h 59min)
Dates: From 01/01/26 to 31/01/26
Modality: Online
Language: English
Dates: From 01/01/26 to 31/01/26
Edition 5
Duration: 1 session (743h 59min)
Dates: From 01/01/26 to 31/01/26
Modality: Online
Language: Spanish
Dates: From 01/01/26 to 31/01/26
Edition 6
Duration: 1 session (743h 59min)
Dates: From 01/01/26 to 31/01/26
Modality: Online
Language: Catalan
Dates: From 01/01/26 to 31/01/26
Edition 7
Duration: 1 session (671h 59min)
Dates: From 01/02/26 to 28/02/26
Modality: Online
Language: Spanish
Dates: From 01/02/26 to 28/02/26
Edition 8
Duration: 1 session (671h 59min)
Dates: From 01/02/26 to 28/02/26
Modality: Online
Language: Catalan
Dates: From 01/02/26 to 28/02/26
Edition 9
Duration: 1 session (671h 59min)
Dates: From 01/02/26 to 28/02/26
Modality: Online
Language: English
Dates: From 01/02/26 to 28/02/26
Edition 10
Duration: 1 session (742h 59min)
Dates: From 01/03/26 to 31/03/26
Modality: Online
Language: English
Dates: From 01/03/26 to 31/03/26
Edition 11
Duration: 1 session (742h 59min)
Dates: From 01/03/26 to 31/03/26
Modality: Online
Language: Spanish
Dates: From 01/03/26 to 31/03/26
Edition 12
Duration: 1 session (742h 59min)
Dates: From 01/03/26 to 31/03/26
Modality: Online
Language: Catalan
Dates: From 01/03/26 to 31/03/26
Modality: Online
Duration: 3 hours
Language: Spanish
Dates: From 01/12/25 to 31/12/25
Theme: School of competencies

Lesson taught by

Barcelona Activa