Cloak room attendants ensure that clients' coats and bags are safely deposited within the cloak room. They interact with clients to receive their articles, exchange tickets for their corresponding items, and return them to their owners. They might assist with requests and complaints.

Tasks

In such cases tasks would include -
(a) Selling admission tickets and passes to patrons at entertainment events or collecting tickets, passes and tags from patrons;
(b) Examining tickets or passes to verify authenticity, using criteria such as colour and date issued;
(c) Guiding patrons to exits or providing other instructions or assistance in case of emergency;
(d) Directing patrons to restrooms, concession stands and telephones;
(e) Directing vehicle drivers to parking spaces;
(f) Patrolling parking areas in order to prevent vehicle damage and vehicle property thefts;
(g) Calculating parking charges and collecting fees from customers;
(h) Assigning dressing room facilities, locker space or clothing containers to patrons of athletic or bathing establishments.