Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Debt collector

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Assistant debt collector Bill and account collector Bill and account recovery agent Bill collector Collection agent Collections associate Credit control agent Debt collection agent Debt collection officer Debt collection operative Debt collector Debt recovery agent Field debt collector Payment collector Revenue agent Senior debt collector Third-party collector

Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.

Tasks

Tasks include -
(a) Tracing and locating debtors;
(b) Telephoning, visiting, or writing to customers to collect money or arrange for later payments;
(c) Preparing reports including amounts collected, and maintain records and files related to collection work;
(d) Recommending legal action or discontinuation of service when payment cannot be otherwise obtained;
(e) Asking for and collecting charity payments.

Knowledge

  • Finance, banking and insurance
  • Computer use
  • Work skills
  • Law
  • Wholesale and retail sales

Digital competencies

  • Developing solutions
  • Executing financial transactions
  • Developing professional relationships or networks
  • Maintaining operational records
  • Monitoring financial and economic resources and activity

Digital competencies

  • Accessing and analysing digital data

Personal competencies

  • Working efficiently
  • Supporting others
  • Communicating
  • Dealing with problems

Professional groups of the occupation

Clerical support workers

Customer services clerks

Tellers, money collectors and related clerks

Debt collectors and related workers

Other occupations of the professional group

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Debt collectors and related workers

56

Number of contracts in Barcelonès

71,79%

Percentage of contracts in Catalonia

-3,45% Interannual variation of contracts in Barcelonès

89,29%

Permanent contracts over total contracts in Barcelonès

7,14%

Part-time contracts

1,04% Turnover index

20

Average of job seekers in Barcelonès

0%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Customer services clerks

37%

63%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Customer services clerks

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Tellers, money collectors and related clerks

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Debt collectors and related workers

No experience
6%
Less than 1 year
29%
Between 1 and 2 years
24%
Between 2 and 4 years
20%
Between 4 and 8 years
4%
More than 8 years
17%
Other service activities
23%
Administrative and support service activities
16%
Financial and insurance activities
14%
Professional, scientific and techinical activities
14%
Accommodation and food service activities
10%
Others
23%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.