Ict capacity planners ensure that the capacity of ict services and ict infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ict service, and plan for short, medium, and long term business requirements.

Tasks

Tasks include -
(a) Analysing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems;
(b) Researching, analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance;
(c) Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems;
(d) Providing specialist skills in supporting and troubleshooting network problems and emergencies;
(e) Installing, configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstations;
(f) Preparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks and maintenance instructions;
(g) Monitoring network traffic and activity, capacity and usage to ensure continued integrity and optimal network performance.