Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.

Tasks

Tasks include -
(a) Greeting passengers entering aircraft or ships, checking tickets or boarding passes, and directing them to their seats or berths;
(b) Announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets;
(c) Assembling and serving pre-prepared meals and beverages;
(d) Selling duty-free and other goods;
(e) Taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy;
(f) Directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating an aircraft following an emergency landing;
(g) Verifying that first aid kits and other emergency equipment are in working order;
(h) Administering first aid to passengers in distress;
(i) Attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers;
(j) Preparing passengers and aircraft for take-off and landing;
(k) Determining special assistance needs of passengers such as small children, the elderly, or disabled persons.