Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Cabin crew manager

Latest available data: March 2025 (includes accumulated data from the past 12 months)

Other denominations:
Cabin crew head Cabin crew manager Cabin service director Cabin service manager Chief purser Customer service director Flight service manager Head of cabin crew Inflight service manager Manager of cabin crew

Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.

Tasks

Tasks include -
(a) Greeting passengers entering aircraft or ships, checking tickets or boarding passes, and directing them to their seats or berths;
(b) Announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets;
(c) Assembling and serving pre-prepared meals and beverages;
(d) Selling duty-free and other goods;
(e) Taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy;
(f) Directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating an aircraft following an emergency landing;
(g) Verifying that first aid kits and other emergency equipment are in working order;
(h) Administering first aid to passengers in distress;
(i) Attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers;
(j) Preparing passengers and aircraft for take-off and landing;
(k) Determining special assistance needs of passengers such as small children, the elderly, or disabled persons.

Knowledge

  • Law
  • Earth sciences
  • Motor vehicles, ships and aircraft

Digital competencies

  • Selling products or services
  • Communicating with colleagues and clients
  • Accompanying and welcoming people
  • Planning events and programmes
  • Following instructions and procedures

Digital competencies

  • Accessing and analysing digital data

Personal competencies

  • Demonstrating willingness to learn
  • Supporting others
  • Maintaining a positive attitude
  • Leading others
  • Communicating

Professional groups of the occupation

Service and sales workers

Personal service workers

Travel attendants, conductors and guides

Travel attendants and travel stewards

Other occupations of the professional group

Do you want to know what the hiring rate for this occupation is in the market?

Contracts and job seekers in the last year in Barcelonès

Travel attendants and travel stewards

322

Number of contracts in Barcelonès

22,77%

Percentage of contracts in Catalonia

-7,74% Interannual variation of contracts in Barcelonès

52,48%

Permanent contracts over total contracts in Barcelonès

2,80%

Part-time contracts

1,20% Turnover index

104

Average of job seekers in Barcelonès

15%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Personal service workers

53%

47%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Personal service workers

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Travel attendants, conductors and guides

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Travel attendants and travel stewards

No experience
10%
Less than 1 year
22%
Between 1 and 2 years
22%
Between 2 and 4 years
22%
Between 4 and 8 years
11%
More than 8 years
13%
Administrative and support service activities
28%
Other service activities
14%
Information and communication
13%
Professional, scientific and techinical activities
11%
Wholesale and retail trade; repair of motor vehicles and motorcycles
8%
Others
26%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.