Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also carry out commercial activities such as ticket control and selling, and provide support and information to passengers as well as gastronomic services.

Tasks

Tasks include -
(a) Collecting and issuing tickets, passes or fares, and checking the validity of tickets issued previously;
(b) Attending to sleeping-cars and their occupants on passenger trains;
(c) Providing assistance with boarding, seating and luggage as required, especially to elderly, sick, or injured people;
(d) Opening and closing doors for passengers;
(e) Performing equipment safety checks prior to departure;
(f) Signalling to drivers to stop or proceed;
(g) Greeting passengers boarding transportation equipment, and announcing routes and stops.
(h) Ensuring that safety regulations are respected;
(i) Responding to passengers requests and complaints and providing information about stops and connections;
(j) Taking appropriate action in case of emergencies or accidents.