Job catalog - Employment
Cataleg D ocupacions capçalera
Breadcrumb
Catalogue of occupations
Ocupacions
Tour operator representative
Holiday rep Holiday representative Tour operator representative Tour rep Tour representative
Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.
Tasks
Tasks include -
(a) Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customer’s requirements and advising them on travel arrangements;
(b) Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
(c) Preparing itineraries;
(d) Making and confirming reservations for travel, tours and accommodation;
(e) Issuing tickets, boarding passes and vouchers;
(f) Helping customers in obtaining necessary travel documents such as visas;
(g) Verifying travel documentation and registering passengers and luggage at check-in and departure;
(h) Preparing bills and receiving payments.
Knowledge
- Information and communication technologies not elsewhere classified
- Environmental sciences
- Travel, tourism and leisure
Digital competencies
- Promoting products, services, or programs
- Developing professional relationships or networks
- Selling products or services
- Developing solutions
- Planning events and programmes
Digital competencies
- Using digital tools for collaboration and productivity
- Using computer aided design and drawing tools
Personal competencies
- Working efficiently
- Demonstrating willingness to learn
- Collaborating in teams and networks
- Communicating
- Processing information, ideas and concepts
Professional groups of the occupation
Clerical support workers
Customer services clerks
Client information workers
Travel consultants and clerks
Other occupations of the professional group
Do you want to know the demand for this occupation in the market?
Contracts and job seekers in the last year in Barcelonès
Travel consultants and clerks
1.109
Number of contracts in Barcelonès
64,18%
Percentage of contracts in Catalonia
-19,52% Interannual variation of contracts in Barcelonès
83,23%
Permanent contracts over total contracts in Barcelonès
17,40%
Part-time contracts
1,13% Turnover index
441
Average of job seekers in Barcelonès
1%
Interannual variation of job seekers in Barcelonès
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
The market for this profile is hiring
Contracts in u00e8 over the past year by sex and age
Contracts by gender in Barcelonès.
Customer services clerks
37%
63%
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
Contracts by age groups.
Customer services clerks
Data source: Observatori del Treball i Model Productiu, Government of Catalonia
What vacancies are published in the professional family?
Vacancies published by professional family and type of contract in Barcelonès over the past year
Client information workers
| Occupation | Vacancies | Permanent contracts |
|---|
Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.
What experience is required for the vacancies? Which sectors are looking for this occupation?
Travel consultants and clerks
Data source: Own elaboration based on the data of vacancies extracted by Lightcast.
The vacancies published are for working in:
Job vacancies posted by county
Data source: Own elaboration based on the data of vacancies extracted by Lightcast.
Occupations that share knowledge and skills
This service uses the ESCO classification of the European Commission.
