Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Ticket sales agent

Latest available data: March 2025 (includes accumulated data from the past 12 months)

Other denominations:
Ticket agent Ticket booking agent Ticket reservation agent Ticket sales agent

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.

Tasks

Tasks include -
(a) Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customer’s requirements and advising them on travel arrangements;
(b) Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
(c) Preparing itineraries;
(d) Making and confirming reservations for travel, tours and accommodation;
(e) Issuing tickets, boarding passes and vouchers;
(f) Helping customers in obtaining necessary travel documents such as visas;
(g) Verifying travel documentation and registering passengers and luggage at check-in and departure;
(h) Preparing bills and receiving payments.

Knowledge

  • Marketing and advertising

Digital competencies

  • Selling products or services
  • Developing professional relationships or networks
  • Promoting products, services, or programs
  • Providing information to the public and clients
  • Monitoring developments in area of expertise

Digital competencies

  • Accessing and analysing digital data

Personal competencies

  • Demonstrating willingness to learn
  • Supporting others

Professional groups of the occupation

Managers

Administrative and commercial managers

Sales, marketing and development managers

Sales and marketing managers

Other occupations of the professional group

Do you want to know what the hiring rate for this occupation is in the market?

Contracts and job seekers in the last year in Barcelonès

Sales and marketing managers

1.092

Number of contracts in Barcelonès

66,18%

Percentage of contracts in Catalonia

-16,39% Interannual variation of contracts in Barcelonès

84,07%

Permanent contracts over total contracts in Barcelonès

17,31%

Part-time contracts

1,13% Turnover index

445

Average of job seekers in Barcelonès

3%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Administrative and commercial managers

56%

44%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Administrative and commercial managers

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Sales, marketing and development managers

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Sales and marketing managers

No experience
8%
Less than 1 year
49%
Between 1 and 2 years
10%
Between 2 and 4 years
17%
Between 4 and 8 years
3%
More than 8 years
13%
Manufacturing
30%
Construction
26%
Education
13%
Professional, scientific and techinical activities
11%
Information and communication
9%
Others
11%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.