Ict documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

Tasks

Tasks include -
(a) Consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs;
(b) Formulating and directing information and communication technology (ict) strategies, policies and plans;
(c) Directing the selection and installation of ict resources and the provision of user training;
(d) Directing ict operations, analysing workflow, establishing priorities, developing standards and setting deadlines;
(e) Overseeing the security of ict systems;
(f) Assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers;
(g) Evaluating the organization's technology use and needs and recommending improvements such as hardware and software upgrades;
(h) Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) Establishing and directing operational and administrative procedures;
(j) Overseeing the selection, training and performance of staff;
(k) Representing the enterprise or organization at ict related conventions, seminars and conferences.