Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Hotel concierge

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Concierge Guest assistance manager Guest concierge Guest services manager Hotel concierge

Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.

Tasks

In such cases tasks would include -
(a) Interviewing patients to obtain and process information required to provide hospital services;
(b) Interviewing applicants for public assistance to gather information pertinent to their application;
(c) Verifying the accuracy of information provided;
(d) Initiating procedures to grant, modify, deny or terminate assistance;
(e) Providing information and answering questions concerning benefits and claims procedures;
(f) Referring patients or applicants to other organizations if they are ineligible for services.

Knowledge

  • Hotel, restaurants and catering

Digital competencies

  • Promoting products, services, or programs
  • Accompanying and welcoming people
  • Performing general clerical and administrative tasks
  • Selling products or services
  • Developing professional relationships or networks

Digital competencies

No skills and knowledge of the occupation have been found. Only skills and knowledge relevant and requested by companies in their job offers are displayed.

Personal competencies

  • Demonstrating willingness to learn

Professional groups of the occupation

Clerical support workers

Customer services clerks

Client information workers

Client information workers not elsewhere classified

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Client information workers not elsewhere classified

33.691

Number of contracts in Barcelonès

47,03%

Percentage of contracts in Catalonia

10,92% Interannual variation of contracts in Barcelonès

53,47%

Permanent contracts over total contracts in Barcelonès

30,38%

Part-time contracts

1,37% Turnover index

480

Average of job seekers in Barcelonès

4%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Customer services clerks

37%

63%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Customer services clerks

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Client information workers

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Client information workers not elsewhere classified

No experience
7%
Less than 1 year
33%
Between 1 and 2 years
22%
Between 2 and 4 years
22%
Between 4 and 8 years
3%
More than 8 years
13%
Administrative and support service activities
27%
Other service activities
17%
Accommodation and food service activities
13%
Professional, scientific and techinical activities
9%
Education
8%
Others
26%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.