Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Ict technician

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Ict engineer Ict technician It engineer It officer It technician Computer operator

Ict technicians install, maintain, repair and operate information systems and any ict related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).

Tasks

Tasks include -
(a) Answering user inquiries regarding software or hardware operation to resolve problems;
(b) Entering commands and observing system functioning to verify correct operations and detect errors;
(c) Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications;
(d) Overseeing the daily performance of communications and computer systems;
(e) Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software;
(f) Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities.
(g) Emulating or reproducing technical problems encountered by users;
(h) Consulting user guides, technical manuals and other documents to research and implement solutions;
(i) Assisting applications programmers, systems developers and other ict professionals to develop and test ict products and services.

Knowledge

  • Software and applications development and analysis
  • Database and network design and administration
  • Computer use
  • Electronics and automation
  • Marketing and advertising

Digital competencies

  • Developing solutions
  • Planning events and programmes
  • Communicating with colleagues and clients
  • Resolving computer problems
  • Installing and repairing electrical, electronic and precision equipment

Digital competencies

  • Protecting ict devices
  • Managing, gathering and storing digital data
  • Working with computers
  • Setting up computer systems

Personal competencies

  • Working efficiently
  • Dealing with problems

Professional groups of the occupation

Technicians and associate professionals

Information and communications technicians

Information and communications technology operations and user support technicians

Information and communications technology user support technicians

Other occupations of the professional group

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Information and communications technology user support technicians

3.685

Number of contracts in Barcelonès

58,21%

Percentage of contracts in Catalonia

-9,63% Interannual variation of contracts in Barcelonès

89,39%

Permanent contracts over total contracts in Barcelonès

13,56%

Part-time contracts

1,04% Turnover index

891

Average of job seekers in Barcelonès

10%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Information and communications technicians

70%

30%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Information and communications technicians

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Information and communications technology operations and user support technicians

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Information and communications technology user support technicians

No experience
7%
Less than 1 year
55%
Between 1 and 2 years
11%
Between 2 and 4 years
13%
Between 4 and 8 years
4%
More than 8 years
10%
Activitats administratives i serveis auxiliars
27%
Informació i comunicacions
20%
Activitats professionals, científiques i tècniques
19%
Altres serveis
13%
Indústries manufactureres
6%
Altres
15%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.