Cataleg D ocupacions capçalera

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Catalogue of occupations

Ocupacions

Consumer rights advisor

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Consumer rights adviser Consumer rights advisor Consumer rights legal adviser Consumer rights legal advisor Food hygiene inspector Legal services adviser Legal services advisor Trading standards officer

Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.

Tasks

In such cases tasks would include -
(a) Examining places of business to ensure the use of correct weights and measures in trade;
(b) Monitoring price regulations to assess appropriateness of costs for goods and services to protect consumer interests;
(c) Monitoring wage regulations to ensure appropriate levels of pay for work performed and to assess compliance with employment standards legislation;
(d) Performing related investigative and administrative tasks to record findings, document compliance problems or inappropriate business practices and to prepare reports and correspondence.

Knowledge

  • Law
  • Protection of persons and property
  • Work skills

Digital competencies

  • Developing professional relationships or networks
  • Promoting products, services, or programs
  • Advising on legal, regulatory or procedural matters
  • Communicating with colleagues and clients
  • Maintaining operational records

Digital competencies

No skills and knowledge of the occupation have been found. Only skills and knowledge relevant and requested by companies in their job offers are displayed.

Personal competencies

  • Working efficiently
  • Supporting others
  • Communicating

Professional groups of the occupation

Elementary occupations

Refuse workers and other elementary workers

Other elementary workers

Messengers, package deliverers and luggage porters

Other occupations of the professional group

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Messengers, package deliverers and luggage porters

930

Number of contracts in Barcelonès

77,76%

Percentage of contracts in Catalonia

-13,41% Interannual variation of contracts in Barcelonès

50,65%

Permanent contracts over total contracts in Barcelonès

33,76%

Part-time contracts

1,13% Turnover index

29

Average of job seekers in Barcelonès

-14%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Refuse workers and other elementary workers

72%

28%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Refuse workers and other elementary workers

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Other elementary workers

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Messengers, package deliverers and luggage porters

No experience
11%
Less than 1 year
72%
Between 1 and 2 years
2%
Between 2 and 4 years
7%
Between 4 and 8 years
4%
More than 8 years
4%
Administrative and support service activities
31%
Accommodation and food service activities
16%
Manufacturing
13%
Other service activities
13%
Professional, scientific and techinical activities
8%
Others
19%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.