Cataleg D ocupacions capçalera

Breadcrumb

Catalogue of occupations

Ocupacions

Receptionist

Latest available data: March 2025 (includes accumulated data from the past 12 months)

Other denominations:
Company secretary Corporate receptionist Front desk agent Front desk receptionist Head receptionist Medical receptionist Office receptionist Receiving clerk Receiving secretary Receptionist Secretary

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Tasks

Tasks include -
(a) Receiving and welcoming visitors, guests or clients;
(b) Making appointments for clients;
(c) Dealing with telephone requests for information or appointments;
(d) Directing clients to appropriate location or person;
(e) Supplying information pamphlets, brochures or forms.

Knowledge

  • Work skills
  • Accounting and taxation
  • Secretarial and office work

Digital competencies

  • Performing general clerical and administrative tasks
  • Accompanying and welcoming people
  • Executing financial transactions
  • Developing professional relationships or networks
  • Maintaining operational records

Digital competencies

  • Using digital tools for collaboration and productivity

Personal competencies

  • Working efficiently
  • Demonstrating willingness to learn
  • Leading others
  • Following ethical code of conduct

Professional groups of the occupation

Clerical support workers

Customer services clerks

Client information workers

Receptionists (general)

Do you want to know what the hiring rate for this occupation is in the market?

Contracts and job seekers in the last year in Barcelonès

Receptionists (general)

4.174

Number of contracts in Barcelonès

44,40%

Percentage of contracts in Catalonia

-,05% Interannual variation of contracts in Barcelonès

56,85%

Permanent contracts over total contracts in Barcelonès

53,21%

Part-time contracts

1,26% Turnover index

6.246

Average of job seekers in Barcelonès

-1%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Customer services clerks

36%

64%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Customer services clerks

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Client information workers

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Receptionists (general)

No experience
11%
Less than 1 year
17%
Between 1 and 2 years
24%
Between 2 and 4 years
28%
Between 4 and 8 years
5%
More than 8 years
15%
Administrative and support service activities
53%
Professional, scientific and techinical activities
10%
Education
6%
Information and communication
5%
Accommodation and food service activities
5%
Others
21%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.