These professionals advise client companies about information and knowledge management systems, with a view to designing and implementing improvement plans to increase the effectiveness the processes carried out. Knowledge consultants should know the company's needs and must identify both its weak points, in order to introduce any necessary changes, and its strategic points, to improve their effectiveness. It can be said that an organisation's knowledge is made up of its processes and procedures, its human resources and the transfer and storage of information, in other words, of highly valuable intangible assets. Managing the flow of information between these parties effectively is tantamount to managing knowledge, which is considered a strategic factor for innovative companies. To this effect, knowledge management consultants aim to save time and effort, reduce the number of errors made and channel and boost organisations' human capital in order to make them more comptetitive.

• Together with the client, analyse the key knowledge (know-how) possessed by the company.
  Listen to the client's needs and advise them about the importance of managing the company's knowledge.
  Audit the company's knowledge.
  Identify the company's strengths and weaknesses in relation to the transmission of information in order to draw up an improvement plan.
• Identify the people, groups and departments who hold the most relevant knowledge.
  Develop knowledge-based value generation strategies.
  Provide high value added technical knowledge.
  Train users and answer their queries.
• Define the process for the transfer of knowledge, usually using a computer system.
  Develop mechanisms to create, organise and distribute knowledge within the company.
  Select technological applications for the management of knowledge (databases, knowledge management for ERP systems, intranets...).
  Develop suitable and efficient information systems, bearing in mind the company's strategy.
  Integrate the necessary internal and external information and knowledge resources.
• Analyse the company's progress following the application of the improvement plan.

Regulated training and graduates

• Grau: Ciència política i gestió pública
• Grau: Ciències polítiques i de l'Administració
• Grau: Gestió i Administració pública
• Grau: Sociologia
• Grau: Dret
• Grau: Direcció d'empreses tecnològiques
• Grau: Empresa i tecnologia
• Grau: Ciències empresarials-management
• Grau: Administració i direcció d'empreses
• Grau: Direcció d'empreses
• Grau: Direcció d'empreses (BBA)
• Grau: Economia
• Grau: Economia i gestió
• Grau: Empresa internacional
• Grau: Estudis internacionals d'economia i empresa/International Business Economics
• Grau: Negocis internacionals
• Grau: Enginyeria en organització industrial
• Grau: Enginyeria de sistemes TIC
• Grau: Enginyeria informàtica
• Grau: Enginyeria informàtica de gestió i sistemes d'informació
• Grau: Informàtica i serveis

Other specific skills

Self-confidence: Level 3

Analytical thought: Level 2

Orientation within reach: Level 3

Concern for order and quality: Level 3

Learning and use of knowledge: Level 2

Customer orientation: Level 3

Management

The organisation, administration and control of a company or entity are the main interests of people related to the management field. Activities included in this field of interest vary from effective resource management, feasibility analyses and solving business problems to the development of skills and fostering of motivation in relation to human resources. Knowledge regarding specific techniques of strategic administration and business management are required to carry out these activities.

New technologies

People who show an interest in this field are motivated by the development and advanced use of new technologies in any of their applications (software, hardware, telecommunications) from an innovative perspective and in accordance with the continuous updates of technologies, programmes and equipment that appear on the market. The design, installation, management and maintenance of computer systems and new technologies are activities specific to this field.

Administration consultant

Expert in evaluating virtual public offices

Project Manager

Expert in teleworking systems

e-Commerce and payment systems consultant

• Work hours

  Total availability. The hours and timetable depend on the type of project and the stage of implementation it has reached. Knowledge consultants spend most of the day working at the client's premises.

• Salary

  Junior: between 17.179 and 24.161 euros annum gross. Median: 20.372 euros annum gross.
  Senior: between 22.675 and 35.092 euros annum gross. Median: 28.209 euros annum gross.
  
  Source: Report "Observatory of Jobs and Salaries of the Labour Market. Barcelona Activa", elaborated by ICSA Grupo. April 2015.
  

• Professional category

  Technician

• Human resources and equipment

  The amount earned by freelance consultants depends on the type of projects they carry out.

• Initial investments

  The investment that must be made (as a self-employed worker) is the cost of the computer equipment and transport. If they are self-employed and have started up a consulting or engineering firm, the investment required relates to the setting up of a business with some sort of infrastructure (premises, workers, computer and support system).