Cataleg D ocupacions capçalera

Breadcrumb

Catalogue of occupations

Ocupacions

Service manager

Latest available data: December 2024 (includes accumulated data from the past 12 months)

Other denominations:
Client services coordinator Client services manager Client services representative Corporate service coordinator Customer service manager Field service manager Regional service manager Service coordinator Service director Service operations manager Support services manager

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. this occupation includes the provision of policing, correctional, library, legal and fire services.

Tasks

In such cases tasks would include -
(a) Providing overall direction and management for a service, facility, organization or centre;
(b) Developing, implementing and monitoring procedures, policies and standards for staff;
(c) Directing, supervising and evaluating the work activities of professional technical, clerical, service, maintenance, and other personnel;
(d) Monitoring and evaluating resources devoted to the provision of services;
(e) Controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services;
(f) Planning, directing and coordinating the provision of services;
(g) Coordinating cooperation with other service provision agencies in the same or related fields;
(h) Managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) Overseeing the selection, training and performance of staff.

Knowledge

  • Management and administration
  • Marketing and advertising
  • Computer use
  • Database and network design and administration
  • Work skills

Digital competencies

  • Planning events and programmes
  • Developing professional relationships or networks
  • Supervising a team or group
  • Collaborating and liaising
  • Promoting products, services, or programs

Digital competencies

No skills and knowledge of the occupation have been found. Only skills and knowledge relevant and requested by companies in their job offers are displayed.

Personal competencies

  • Working efficiently
  • Leading others
  • Supporting others
  • Taking a proactive approach
  • Processing information, ideas and concepts

Professional groups of the occupation

Managers

Production and specialized services managers

Professional services managers

Professional services managers not elsewhere classified

Other occupations of the professional group

Do you want to know the demand for this occupation in the market?

Contracts and job seekers in the last year in Barcelonès

Professional services managers not elsewhere classified

349

Number of contracts in Barcelonès

64,27%

Percentage of contracts in Catalonia

-10,97% Interannual variation of contracts in Barcelonès

85,10%

Permanent contracts over total contracts in Barcelonès

6,59%

Part-time contracts

1,07% Turnover index

28

Average of job seekers in Barcelonès

15%

Interannual variation of job seekers in Barcelonès

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

The market for this profile is hiring

Contracts in u00e8 over the past year by sex and age

Contracts by gender in Barcelonès.

Production and specialized services managers

66%

34%

Men
Women

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

Contracts by age groups.

Production and specialized services managers

Data source: Observatori del Treball i Model Productiu, Government of Catalonia

What vacancies are published in the professional family?

Vacancies published by professional family and type of contract in Barcelonès over the past year

Professional services managers

Occupation Vacancies Permanent contracts

Data source: Data generated from the analysis of Lightcast data and the Observatory of Work and Productive Model of the Government of Catalonia.

What experience is required for the vacancies? Which sectors are looking for this occupation?

Professional services managers not elsewhere classified

No experience
8%
Less than 1 year
41%
Between 1 and 2 years
8%
Between 2 and 4 years
21%
Between 4 and 8 years
8%
More than 8 years
14%
Professional, scientific and techinical activities
31%
Administrative and support service activities
24%
Information and communication
10%
Manufacturing
7%
Education
6%
Others
22%

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.

The vacancies published are for working in:

Job vacancies posted by county

Data source: Own elaboration based on the data of vacancies extracted by Lightcast.