Barcelona City Council | Capital humà

Social integration technicians are responsible for scheduling, organising, performing and assessing social integration activities by evaluating the information obtained on a case-by-case basis and applying the most suitable strategies and techniques in order to foster the development of individuals¿ independence and occupational integration.

• Schedule, organise and assess social integration interventions.
  Obtain information about the cases assigned based on the reports received, the general schedule established and from other complementary sources.
  Draw up the intervention programme and establish the support standards and procedures for the cases assigned based on the defined user support plan.
  Organise and coordinate the human, material and economic resources involved in the programme, optimising their allocation in line with the set targets. Keep the intervention paperwork in order.
  Assess intervention programmes in order to ensure that each programme meets the social integration needs of the case assigned.
  
• Organise and oversee support activities for cohabitation units.
  Define support protocols according to the programme established and adapt the resources needed to perform the activities scheduled.
  Organise the user¿s habitual residence and the allocation of technical support. Instruct and advise the cohabitation unit on the responsibilities and actions they must take on.
  Oversee domestic maintenance tasks in line and take care of domestic management tasks for the cohabitation unit in line with the programme established.
  Apply assessment techniques and procedures in order to valuate to what extent the unit assigned has had its basic needs met and its competencies have been developed.
  
• Train the user to acquire personal and social independence skills.
  Learn and oversee the set activities for mobility loss prevention and apply the established programme and safety standards.
  Provide support and foster the user¿s communication skills, while helping to raise their level of understanding of the messages communicated and developing their relationships.
  Instruct users on basic skills for their personal and social independence.
  Apply assessment techniques and procedures to evaluate the results obtained in the development of the assigned user¿s independence.
  
• Oversee occupational integration activities.
  Determine the lines of action, where the user¿s occupational integration is concerned based on the indicators and the techniques laid out in the assessment plan.
  On the ground, analyse the extent to which the integration activities and techniques meet the needs of the case assigned in collaboration with the managers of the integration organisation.
  Instruct and advise users and their guardians or relatives on the responsibilities and actions that must be taken on in relation to occupation, as well as the necessary procedures or requirements in order to pursue their occupational integration.
  Apply assessment techniques and procedures to evaluate the success of the assigned user¿s occupational integration.
  
• Accompany the integration processes to the host communities of migrants.
  Help to bridge the gap between the host society and the different immigrant groups and perform tasks to foster knowledge, respect and integration in order to foster diversity, knowledge of and respect for different cultural systems.
  Provide advice and information to groups of immigrants and the host society in order to improve the processes of integration and cultural exchange between both populations.
  Schedule, design and lead actions to foster cultural integration, a culture of diversity and the fight against xenophobia in various fields aimed at both the immigrant and native populations (talks, seminars, workshops, conferences, parties, cultural events, etc.).

Regulated training and graduates

• Certificat de Professionalitat de la Família Serveis Socioculturals i a la comunitat: Mediació comunitària (Nivell 3)
• Certificat de Professionalitat de la Família Serveis Socioculturals i a la comunitat: Dinamització comunitària (Nivell 3)
• Professional Training Course(s) in the field of Socio-cultural and Community Services - Advanced Level: Social Integration
• Grau: Educació social

Complementary training

Empathy: Level 3

Flexibility and change management: Level 2

Communication: Level 3

Planning and organisation: Level 3

Team work and cooperation: Level 3

Logistics

The planning, organisation, control and carrying out of logistics and administrative tasks are the focus of people who work in the field of logistics. Activities in the field of logistics include the organisation and planning of supply, storage, production and distribution systems, taking inventories, controlling stock and estimating production, as well as the organisation and/or carrying out of the administrative tasks necessary for the implementation of these activities. Knowledge of organisation, control and management techniques is essential for carrying out these activities.

Social community worker

Individuals related to the social/community field have an interest in working to improve people's social well-being and quality of life, as well as enhance their integration into their social, family and/or work environment. The professional activities that are common in this field include providing special support and aid to people at risk of social exclusion, designing programmes and implementing resources for the social and cultural stimulation of an area, and acting as mediators for conflict resolution in family, social or interpersonal environments. These activities involve constant interaction with people in order to improve their psychological and social well-being.

Customer service

Direct and personal interaction with people and relating to the public are highly-motivating activities for individuals who have an interest in the field of customer service. A focus on people and on satisfying customers' needs is key in the occupations included in this field. These jobs entail the need to know suitable techniques for attending to the public and being able to give appropriate service that is tailored to their needs and expectations. Good examples are activities which offer assistance and guidance during functions, trips or at facilities, and those which provide advice in relation to products and services.

Social educator

Language and social cohesion advisors

Migration advisor

Job placement specialist

Civil enforcement officer

• Work hours

  It is most common for professionals to work full-time, although part-time hours also exist.

• Salary

  The salary ranges from around 13.300 to 18,030.40 euros per annum gross, depending on the professional's training and qualifications.