Barcelona City Council | Capital humà

Language, Interculturalism and Social Cohesion specialist, Language assistant for migrants, Language mediator.

Language and social cohesion advisors work in the educational environment (mainly in teaching centres, pedagogical resource centres and psycopedagogical counselling teams) performing technical assistance activities aimed at encouraging the integration of migrant people in the host society from a perspective of communicative and educational intervention. Support teachers in addressing the diversity related to students, especially from migration or students at risk of social exclusion in educational centres and the Local Educative Programmes (Plans Educatius d'Entorn). Their target group are educational centres, management teams, teaching staff, students and their families and other agents within the educational community.

In short, they advise teaching staff in the education response to students from minority cultures in order to improve attention to cultural and social diversity and the inclusion of all students. Also collaborate with other social and educational workers from the local and regional context in order to offer integrated and community care, and work with area's educational service to promote exchange activities and teacher training.

• Inclusion and attention to cultural and social diversity.
• Prevent risk situations.
• Promote knowledge and use of the Catalan language.
• Interculturalism, coexistence and social cohesion.
• Learning processes: methodologies, resources and inclusive internship programmes.

• Detect community needs and set common goals.
• Impulse the creation of Local Educative Programmes.
• Plan community learning processes.
• Promotion or creation of working groups or interprofessional reflection.
• Encourage and monitor actions in order to promote the participation of the entire educational community.
• Promote the creation of networks of centres.
• Coordinate the actions related to the social and personal resources of other administrations.
• Create assessment reports and suggestions for improvement.
• Include the Local Educational Programmes' objectives in the local and these professionals' centre's educational programmes and other programmes in the area.

Regulated training and graduates

• Certificat de Professionalitat de la Família Serveis Socioculturals i a la comunitat: Mediació comunitària (Nivell 3)
• Professional Training Course(s) in the field of Socio-cultural and Community Services - Advanced Level: Social Integration
• Grau: Educació social
• Grau: Treball social
• Grau: Pedagogia
• Grau: Antropologia social i cultural
• Grau: Traducció i interpretació

Complementary training

Empathy: Level 3

Communication: Level 2

Flexibility and change management: Level 2

Planning and organisation: Level 2

Team work and cooperation: Level 2

Customer service

Direct and personal interaction with people and relating to the public are highly-motivating activities for individuals who have an interest in the field of customer service. A focus on people and on satisfying customers' needs is key in the occupations included in this field. These jobs entail the need to know suitable techniques for attending to the public and being able to give appropriate service that is tailored to their needs and expectations. Good examples are activities which offer assistance and guidance during functions, trips or at facilities, and those which provide advice in relation to products and services.

Training

People who work in the field of training are interested in transmitting knowledge, responsibilities and values through learning techniques and educational processes, with a view to helping others develop their skills and abilities. Activities that are specific to this field include prior assessment of the student's characteristics and needs, design of the teaching materials, as well as monitoring and support during the learning process.

Humanities

The key interests of people who are interested in the field of humanities are studying the activity of human beings over time as well as their cultural and artistic expressions. Activities that represent this field are the creation of cultural products and the organisation of exhibitions and events, in addition to the promotion of actions for the preservation and dissemination of an artistic group. Significant knowledge of cultural, historical and linguistic heritage is required to carry out these activities.

Social community worker

Individuals related to the social/community field have an interest in working to improve people's social well-being and quality of life, as well as enhance their integration into their social, family and/or work environment. The professional activities that are common in this field include providing special support and aid to people at risk of social exclusion, designing programmes and implementing resources for the social and cultural stimulation of an area, and acting as mediators for conflict resolution in family, social or interpersonal environments. These activities involve constant interaction with people in order to improve their psychological and social well-being.

Job placement specialist

Social educator

Professional counsellor

Social integration technician

Migration advisor

• Work hours

  Largely determined by the organisation at which they work. Both part- and full-time hours exist.

• Salary

  Ranges from 18,030 to 24,040 euros per annum gross. Is largely determined by professionals' qualifications.