These professionals are responsible for inspecting transport passes or tickets. In other words, they check that people using public transport (bus, metro, train, tram, etc.) possess tickets for their journey. Similarly, they deal with and answer said users' queries.

• To inspect passengers' tickets at the entrances to and inside modes of transport.
• To advise public transport users on their journey needs, offering information and recommendations.
• To produce reports and statements about cases of users who have not purchased a ticket.
• To issue tickets inside the mode of transport, allowing passengers who have not already purchased them prior to boarding to do so.
• To give users information about possible issues: for example, delays, stops, timetables (arrival times), destinations, changes in order to get to a particular destination, etc.

Regulated training and graduates

• Minimum compulsory education
• Certificat de Professionalitat de la Família Transport i manteniment de vehicles: Operacions auxiliars d'assistència a viatgers, equipatges, mercaderies i aeronaus en aeroports (Nivell 1)
• Certificat de Professionalitat de la Família Hoteleria i Turisme: Atenció a passatgers en transport ferroviari (Nivell 2)

Complementary training

Other specific skills

Initiative: Level 1

Orientation within reach: Level 1

Concern for order and quality: Level 2

Self-control: Level 2

Customer orientation: Level 1

Customer service

Direct and personal interaction with people and relating to the public are highly-motivating activities for individuals who have an interest in the field of customer service. A focus on people and on satisfying customers' needs is key in the occupations included in this field. These jobs entail the need to know suitable techniques for attending to the public and being able to give appropriate service that is tailored to their needs and expectations. Good examples are activities which offer assistance and guidance during functions, trips or at facilities, and those which provide advice in relation to products and services.

Logistics

The planning, organisation, control and carrying out of logistics and administrative tasks are the focus of people who work in the field of logistics. Activities in the field of logistics include the organisation and planning of supply, storage, production and distribution systems, taking inventories, controlling stock and estimating production, as well as the organisation and/or carrying out of the administrative tasks necessary for the implementation of these activities. Knowledge of organisation, control and management techniques is essential for carrying out these activities.

Bus driver

Painter

Taxi driver

Technician in working at heights

Shop assistant

• Work hours

  Full-time with flexible hours, which are determined on the basis of the route schedules.

• Salary

  The exact salary is established through a collective agreement. As a guideline, the gross salary is around 20,000 euros, not including bonuses, which are determined by the amount of overtime, night shifts or public holidays worked.

• Professional category

  Specialist staff