These professionals are responsible for driving buses or coaches and transporting passengers in line with the established timetables and routes. They are responsible for the quality and comfort of the journey, with a particular emphasis on the needs of users.

• Driving city or discretionary buses or coaches, transporting passengers within the established timetables and routes, assisting them and maximising the quality and comfort of their travel experience.
• Helping passengers with queries about mobility, route interchanges and urban transport.
• Offering information about fares and selling tickets.
• Helping to resolve possible issues efficiently and appropriately, and channelling complaints and suggestions.
• Liaising with the bus traffic control centre when necessary, for instance to report incidents, delays, increases in traffic, etc.

Regulated training and graduates

• Minimum compulsory education
• Certificat de Professionalitat de la Família Transport i manteniment de vehicles: Conducció d'autobusos (Nivell 2)

Complementary training

Other specific skills

Initiative: Level 1

Orientation within reach: Level 1

Concern for order and quality: Level 2

Team work and cooperation: Level 1

Customer service

Direct and personal interaction with people and relating to the public are highly-motivating activities for individuals who have an interest in the field of customer service. A focus on people and on satisfying customers' needs is key in the occupations included in this field. These jobs entail the need to know suitable techniques for attending to the public and being able to give appropriate service that is tailored to their needs and expectations. Good examples are activities which offer assistance and guidance during functions, trips or at facilities, and those which provide advice in relation to products and services.

Mechanical handling

People related to the field of mechanical handling are interested in the assembly, maintenance, repair and use of machines, tools and installations. Some good examples of professional activities in the field of mechanical handling are adjusting and configuring machines, reviewing technical equipment to detect incidents in their operation, handling machinery in production processes and driving specialised vehicles.

Internal port traffic master

Railway train driver

Tower-crane assembler

Bellboys

Revenue protection inspector

• Work hours

  Full-time with flexible working hours, varying according to the route timetables operated by the company by which you are employed.

• Salary

  Salary is determined by a collective agreement, although it tends to be around 20,000 euros per annum gross.

• Professional category

  Specialist staff