Barcelona City Council | Capital humàBarcelona City Council website

Home  > Job profiles





In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

Get to know this occupation

Other denominations

Handling agent; Baggage handler; Ground handling agent; Ramp operator; Ramp agent


This is the person in charge of handling luggage, merchandise and mail. Take charge of storage and relocation, as well as loading and unloading of planes. 'Handling' is understood as all those services of assistance given to aircrafts and passengers. Activities include; invoicing, relocation of passengers, placement of staircases, plane cleaning, fuel provision, management of luggage and merchandising, mechanical service, etc.


  • Collect luggage that has been checked-in at the airport.
  • Classify the load, according to specific codes, so as to inform of the flight that is transporting the material. Ensure that every item is dispatched to the correct plane.
  • Transport and load the luggage, goods and mail onto the plane. Operate with specialised operating equipment: vehicles with tows, elevation equipment or transportation belts. In some cases these will have to be handled manually.
  • Attend to the information given to the Flight Coordinator on the placement of the load. It is very important that loads are correctly distributed in the plane, and are in compliance with the established regulations.
  • Unload luggage from the plane, separating the load which is transported directly to the baggage collection belts of the airport from the load that continues in transit, to be dispatched to a connecting flight.
  • This individual is also in charge of the transporting of the catering.
  • In some cases he/she must undertake other handling-related tasks. collection of passengers and transportation in a bus, the cleaning of the plane, etc.
  • Ensure that fuel load is completed in accordance with current regulations.
  • Ensure that the aircraft is clean before the passengers board.

Quick access and copyright:

Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE