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Regulations

In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

 
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Description

These professionals are in charge of providing guidance and relevant information adapted to the demands and needs expressed by visitors to a town, city or tourist destination of one or several tourist services, with the aim of facilitating their trip and stay, as well as enriching their tourist experience. We can usually find these professionals in a tourist office.

Tasks

These professionals carry out the following tasks:
  • Serve visitors and provide them with information:
    Responsible for booking, promoting and marketing services: accommodation, restaurants, excursions, transport, shows, events and other products.
    Listen to visitors' impressions, suggestions and complaints, and convey them to the tourism promotion manager in the area in order to improve the service and its image.
  • Separate informative material (maps, brochures, documentation about routes, museums, transport, etc.) and promotional material about activities, hotels and restaurants and other auxiliary services and ensure that all information is up to date.
  • Organise and implement the necessary resources to provide an information service, for local residents and foreign visitors:
    Organise information in the office or information point.
    Liaise with other information officers and with those responsible in order to provide thorough information about the area and routs of interest.

Quick access and copyright:

Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899
bcn.cat/treball

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777
bcn.cat/barcelonactiva

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE