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Regulations

In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

 
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Other denominations

Convention and congress sales agent

Description

The events manager markets, organizes and follows-up all events that take place in the establishment so that on the day of a banquet or convention all departments involved are well coordinated and the expectations of clients are satisfied, thus optimizing the space in meeting rooms and possibilities of sale.

Tasks

Customer service tasks:
  • Show the hotel meeting rooms to any clients wanting to hold a meeting, course, convention, etc.
  • Greet the clients on the day of the event and confirm the services, making a later follow-up.
  • Build client loyalty with careful service.
Tasks related to the internal management of department resources:
  • Draft quotes for meetings or conventions.
  • Draft budgets for conventions and banquets.
  • Follow-up quotes.
  • Follow-up events with the client before, during and after the event.
  • Write a summary of daily and annual events.
  • Ensure correct use of the meeting room schedule; update it and keep it in good condition.
  • Supervise services contracted for conventions and banquets.
  • Supervise the payment of deposits for events
  • Issue monthly control reports of the production at three months and a summary of the visits received during the current month.
  • Supervise payment of deposits for events.
  • Issue monthly control reports of the production at three months and a summary of the visits received during the current month.
  • Promote and sell the services for conventions and meetings.
  • Attend specialized fairs.
  • Reach the established quality and environmental standards.
Interdepartmental management tasks:
  • Ensure that management objectives are reached.
  • Notify all departments involved of all orders for service with sufficient notice so that they can comply with client expectations.
  • Supervise, together with the Head Receptionist, correct invoicing for services.
  • Coordinate with Administration the granting of credits and payment of deposits by companies and agencies.
  • Work with Business Management to study the competition (prices, conditions, new services) to consider the possibility of offering new services and prices.

Quick access and copyright:

Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899
bcn.cat/treball

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777
bcn.cat/barcelonactiva

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE