Barcelona City Council | Capital humà

This professional is in charge of planning, organising and coordinating all of the work and logistics required to hold a congress, conference, incentive trip or event for a person or institution.

Congresses can take two to three years to organise and are attended by thousands of congressmen and their possible guest attendees from the world over.
A conference can be organised over a one-year period and tends to be attended by no more than three hundred people.
Incentive trips tend to be organised over a six month period and attended by no more than one-hundred participants from one same company.
Events such as meetings or training courses can be organised in less than one year.
Depending on their type and size, these can be categorised as business, family-based or institutional.

• Jointly define the needs to be covered with the customer.
  Consider the nature of the venue, as well as the number of speakers and people attending.
  Consider specific requirements such as the need for translators and interpreters, any necessary paperwork, promotion, computers and other essential infrastructures, etc.
  Anticipate booking, accommodation and catering needs, possible entertainment programmes for participants and specific programmes for attendees.
• Draw up a detailed quote of all budget items involved in the organisation of the congress or conference and any optional and complementary services.
• Negotiate the budget with the client and suppliers.
• Coordination and management of the team (office workers with expertise in hotel accommodation and transport bookings) in charge of executing the activities required to hold the congress.
• Direct and supervise subcontracted staff teams (translators and interpreters, light and sound technicians, printers, catering, etc.).
• Carry out budget follow-up.
• Lend personalised assistance during the event.
• In charge of the logistics involved in the closing of the event and drawing up the financial results and management report.
• Assess results and the proper management of the congress or conference.

Regulated training and graduates

• Certificat de Professionalitat de la Família Hoteleria i Turisme: Venda de productes i serveis turístics (Nivell 3)
• Certificat de Professionalitat de la Família Hoteleria i Turisme: Creació i gestió de viatjes combinats i esdeveniments (Nivell 3)
• Professional Training Course(s) in the field of Hotel Management and Tourism - Advanced Level: Travel Agencies and event management
• Professional Training Course(s) in the field of Hotel Management and Tourism - Advanced Level: Management of tourist accommodation
• Professional Training Course(s) in the field of Trade and Marketing - Advanced Level: Sales and commercial spaces management

Complementary training

There are master's degrees, postgraduate degrees and courses offering a specialisation in the field of congress,conference and event organisation. Some universities have their own qualifications, such as Bachelor's Degrees in Tourist Management, which they include in their specific training programmes regarding this area of tourism.
Advanced level of English.

Other specific skills

Analytical thought: Level 2

Initiative: Level 4

Concern for order and quality: Level 4

Communication: Level 3

People management: Level 3

Flexibility and change management: Level 2

Negotiation: Level 3

Orientation within reach: Level 4

Customer orientation: Level 3

Planning and organisation: Level 3

Management

The organisation, administration and control of a company or entity are the main interests of people related to the management field. Activities included in this field of interest vary from effective resource management, feasibility analyses and solving business problems to the development of skills and fostering of motivation in relation to human resources. Knowledge regarding specific techniques of strategic administration and business management are required to carry out these activities.

Logistics

The planning, organisation, control and carrying out of logistics and administrative tasks are the focus of people who work in the field of logistics. Activities in the field of logistics include the organisation and planning of supply, storage, production and distribution systems, taking inventories, controlling stock and estimating production, as well as the organisation and/or carrying out of the administrative tasks necessary for the implementation of these activities. Knowledge of organisation, control and management techniques is essential for carrying out these activities.

Event organiser

Events manager

Corporate Events Planner

Wedding planner

Cruise travel agent

• Work hours

  Highly flexible working schedule.

• Salary

  The remuneration varies according to set objectives. Estimated to range between approximately 30.145 and 42.387 Euros per annum (gross). Median: 35.746 euros annum gross.
  
  Source: Report "Observatory of Jobs and Salaries of the Labour Market. Barcelona Activa", elaborated by ICSA Grupo. April 2015.
  
  
  
  

• Other features

  Particularly suitable for individuals with an interest and experience in public and social relations .

• Professional category

  Technician

• Human resources and equipment

  A basic infrastructure is required in order to manage workload (personal computer, software, printer and a telephone line).

• Initial investments

  3,000 euros.