Description
This is the person who, by using different sampling and data collection techniques, verifies correct operation of the hotel services, their adaptation to the quality standards set by the establishment and compliance with the required health and safety regulations for hotel establishments. It is just as important for the auditor to know different quality certifications (ISO, Q...) as to have some objective parameters that allow the job to be done well. Therefore, it is a job that is based on the existence of good quality indicators, correct data collection and well-chosen assessment of this data.
Tasks
© Barcelona Activa 2023
Centre per al desenvolupament professional Porta22
Barcelona Treball (Porta22)
Llacuna, 156-162, 08018 Barcelona
bcn.cat/treball
Monday to Friday from 9 to 18 h