Other denominations
Home care service technical coordinator
Description
Home care services include a set of actions and resources provided in the home of the person assisted who has limited autonomy to carry out basic activities of daily living (getting up, personal hygiene, dressing, food, health care or medication, among others) due to age, dependency or disability. These services are aimed at providing personal care, urgent care, help at home and social support to people or families in vulnerable situations.
One of the functions of these professionals is ensuring the proper functioning of the Home Care Service. They are responsible for coordinating the work of household workers and other care professionals, as well as managing logistical, material and training resources, always considering the preferences and situation of the person assisted. Therefore, they are in charge of the direction, supervision and support of the Home Care Service team: providing accompaniment, promoting teamwork and contributing to their empowerment process. They assign tasks to each worker according to their strengths, facilitate balance in workloads and contribute to the harmonious development of the team and the care to people.
At the same time, these professionals are in contact with those responsible for Home Care Services in their area (usually social services staff from local governments and health care teams), since in most cases Home Care Services are managed through concessions from private companies or Third Sector entities, despite the fact that Home Care Services is a public service.
In addition, when the public administration prevents it, these professionals assume the role of reference for the social management of the case (usually this role is delegated by the professional from the Primary Social Care Service) defining and specifying the social intervention plan. As a reference, this professional is in charge of the supervision and monitoring of the people assisted, centralising and mobilising the resources that they may need, and he/she is also in charge of being in contact with the caregiver environment of the person (family and community). In this sense, this professional is responsible for ensuring their health, preventing and detecting emergency situations, activating the appropriate resources (health, economic or social) if necessary. This professional is also responsible for communications with the social environment of the person assisted, and for adapting and graduating the working plan depending on the situation of the person, which can be changing, as well as their needs.
Tasks
© Barcelona Activa 2023
Centre per al desenvolupament professional Porta22
Barcelona Treball (Porta22)
Llacuna, 156-162, 08018 Barcelona
bcn.cat/treball
Monday to Friday from 9 to 18 h