Description
Laboratories, research centres and scientific-technical services linked to biomedicine, medical technologies and biotechnology require very specific equipment to carry out their research projects or their production of goods and services. These are usually expensive, complex and precision equipment, where the latest technology and the continuous process of technological change are quite present.
These professionals assume the role of helpdesk technician, working in the laboratories and facilities of the tool manufacturer's customers. However, they also often offer a comprehensive medical equipment management service that includes consultancy, technical assistance, maintenance engineering, user support, simplification of management processes, purchasing advice, implementation of maintenance management solutions and integration of equipment and information systems.
This specialised equipment is produced by medical technology companies that laboratories, research centres and scientific-technical services buy or rent to carry out their work. This equipment requires very careful maintenance and periodic checks to ensure its optimal functioning and to ensure the success of research and production processes in the pharmaceutical industry, medical technologies and biomedical research projects. In this sense, the companies that produce this specific equipment provide an after-sales service that guarantees the perfect maintenance, use and performance of the equipment.
In this way, the technical assistance service can be carried out at the customer's home (field service) or in the company's own workshop with qualified technicians using measuring instruments, protection equipment and computer devices for recording activity in the central maintenance management system, incident management and reporting. Work protocols are also established for various types of equipment, such as monitors, respirators, rehabilitation equipment, operating theatres, facilities for newborns, X-rays, outpatients and hospitalisation units. Periodic inspections are also carried out to certify the optimum condition of the equipment in order to guarantee maximum availability and verifications in accordance with current ISO quality management standards for medical devices.
Tasks
© Barcelona Activa 2023
Centre per al desenvolupament professional Porta22
Barcelona Treball (Porta22)
Llacuna, 156-162, 08018 Barcelona
bcn.cat/treball
Monday to Friday from 9 to 18 h