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In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

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Other denominations

Quality specialist technician


These professionals collaborate with client companies on the definition and application of and compliance with quality standards and systems in their processes and products, in order to help the organisation operate as efficiently as possible. Similarly, quality consultants have a multidisciplinary role because, on the one hand, they must be familiar with the specific requirements of the sector to which the client company belongs (the criteria for the application of a quality system will be different in the textiles sector than the automotive sector) and, on the other, they must be able to guide the company towards a management model based on quality criteria.


These professionals may be required to apply quality systems in different areas of a company (e.g. logistics processes, procurement and purchases, production, customer service, etc.) and in any economic sector (e.g. the chemical, automotive or metallurgical industries, catering, ICTs, etc.). This diversity means the quality experts must specialise and also means that the tasks they perform may vary. Thus, these professionals:
  • Analyse the company and its environment: organisation, competitive strategy, financial management, indicators and costs.
  • Help define the internal quality standards and consolidate them in specific processes in line with the company's quality policy.
  • Monitor the quality indicators and their progress.
  • Design the system for analysing and controlling the quality of materials, products, facilities, processes, etc.
  • Define the quality standards for products from and processes employed by existing and potential suppliers.
  • Determine the procedures to be followed and draw up and update the company's quality manual in line with the relevant standards.
  • Apply the necessary techniques to guarantee quality within organisations in line with the current standards (e.g. ISO or UNE).
  • Draft reports about the levels of quality achieved and analyse the different indicators: refunds, complaints, refusals, etc.
  • Apply and maintain the quality system.
  • Inspect the finished product to ensure that it complies with current standards.
  • Analyse companies' processes in order to apply improvements.
  • Design audit plans and define the targets to obtaining quality certification.
  • Implement the audit plan.

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Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE