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Regulations

In compliance with Organic Law 15/1999, of 13 December, under the Personal Data Protection Act, we inform you that data collected will form part of an automated file, under the ownership of BARCELONA ACTIVE SPM S.A., with registered office at 162-164 Calle Llacuna, Barcelona, with the aim of managing enrollments and of informing of the company's activities and services within its field of action. You will be able to exercise access rights, rectification, cancel cancellation and/or opposition via written communication to the Legal Services of BARCELONA ACTIVE SPM S.A. at the aforementioned address.

 
Get to know this occupation

Other denominations

Applications Technician; Product Development Technician; Sales Engineer.

Description

European regulatory requirements and increased consumer demand for information are having a major impact on transformational chemistry, especially in the field of resins, lubricants, adhesives, cosmetics, paints and detergents, which is forcing companies to reformulate their products to ensure that these are completely hazard-free. This shall entails the gradual reduction of product ranges to key products with the highest number of applications. The emergence of more technically complex products means that part of the marketing work will have to be carried out by experts able to provide technical support in the frame of sales and marketing operations. The product specialist plays a key role as the technical link between the R&D and production departments of the company and the sales staff, distributors and end-customers. This professional tends to report to the sales department when carrying out his/her occupation and provides advice, training and technical support to the sales network and customers on product uses and applications, contributing to the development of new solutions and technical adjustments, new products launches and demonstrations, drawing up technical support materials and guaranteeing the post-sale service for a particular company product range . The purpose of all of the above is to ensure full customer satisfaction in a competitive environment where service is valued as much, if not more than the product itself .

Tasks

  • In charge of the technical management of one or more product lines manufactured by the company.
    Identify opportunities and develop new product applications for the target market.
    Carry out an analysis of suggested modifications and draw up reports on the manufacture of new products.
    In charge of evaluating the products and devising cost-profit studies.
  • Provide technical support to company sales representatives.
    Contribute to drawing up the annual marketing plan.
    Draw up business reports and participate in setting annual regional objectives.
    Participate in the launch of new products and the preparation of business plans.
    Work jointly with the sales teams to meet product sales targets.
    Work with the marketing teams to ensure that technical department strategies are properly managed.
  • Must keep up to date with technological advances which may add value to company products in order to increase their competitiveness.
    Identify business opportunities by studying the competition and market trends.
    Find and generate information through the use of references, by attending conferences, liaising with opinion leaders, etc.
  • Maintain direct contact with the customer base and the resources, development and production departments, offering solutions suited to the needs of end-users.
    Schedule and carry out consulting visits to potential customers regarding the needs base identified by sales representatives and technicians.
    Carry out the feasibility study and technical follow-up of new applications requested by the client, preparing budgets according to required characteristics.
    Carry out projects linked to product improvement.
    Provide a post-sale technical support and application assistance service to end-users, distributors and specialists in their area of competence and product range.
  • Organise seminars, product training sessions and demonstrations, assisting various categories of sales staff in their duties.
    In charge of the technical training of distributors and internal staff.
    Supervise the initial use of the product by the end-customer, ensuring that it operates properly and covering the training needs of prospective users.

Quick access and copyright:

Centre per al desenvolupament professional Porta22
Convent de Sant Agustí
Ca n'Andalet

Barcelona Treball (Porta22)
+34 934 019 899
bcn.cat/treball

Barcelona Activa Headquarters
Llacuna, 162-164
08018 Barcelona
+34 934 019 777
bcn.cat/barcelonactiva

Generalitat de Catalunya
Unió Europea FEDER
Unió Europea FSE