Quality control is the set of mechanisms, actions and tools carried out to detect the presence of defects in products, processes or services in order to ensure that the product or service meets expectations and legal standards. For this reason, all industries and companies from public and private sectors perform quality management.

This professional is responsible for the quality system in the company. Assumes the direction of the development, implementation, execution and maintenance phases of the quality plan and is responsible for the application of ISO quality practices in the company.

The workplace for a quality manager may be an office but also a laboratory. Travel within the country or abroad may be required, for example, to visit costumers, conduct supplier audits, meet to agree on quality plans or investigate issues.

• Assumes the direction of development, implementation, execution, maintenance and review of the quality system in the company.
  Establishes quality policies and objectives.
  Defines quality standards, indicators, ratios and control parameters.
  Carries out the relevant internal quality audits.
  Ensures that all members of the company are aware of quality policies and practices.
• Verifies that suppliers and procurement personnel of the company follow the established quality procedures and complete the planned documentation.
• Pays special attention to the fact that managers and personnel of the distribution fulfil the quality requirements for the finished product and its delivery to the customers.
• Helps to preserve the company¿s standards, reputation and recognition.

Regulated training and graduates

• Grau: Administració d'empreses i gestió de la innovació
• Grau: Administració i direcció d'empreses
• Grau: Direcció d'empreses
• Grau: Direcció d'empreses (BBA)
• Grau: Direcció d'empreses tecnològiques
• Grau: Ciències empresarials-management
• Grau: Empresa internacional
• Grau: Empresa i tecnologia
• Grau: Gestió d'empreses en comerç i distribució
• Grau: Enginyeria en organització industrial
• Grau: Enginyeria en tecnologies industrials

Complementary training

Other specific skills

The technical skills companies require from this professional profile may vary widely depending on the sector the company operates in. Nonetheless, the skills most in demand are as follow:

• Familiarity with continuous improvement tools and total quality management systems.
• Upper intermediate level of English and, often, a second foreign language (French or German) in order to be able to interpret international quality standards.
• A good command of quality management IT tools.
• Familiarity with quality standards e.g.: ISO, UNE), European Foundation for Quality Model, product inspection, control and manufacturing process techniques (if the company is an industrial one).

Analytical thought: Level 3

Commitment to the organisation: Level 3

Communication: Level 2

Concern for order and quality: Level 4

Team work and cooperation: Level 2

Management

The organisation, administration and control of a company or entity are the main interests of people related to the management field. Activities included in this field of interest vary from effective resource management, feasibility analyses and solving business problems to the development of skills and fostering of motivation in relation to human resources. Knowledge regarding specific techniques of strategic administration and business management are required to carry out these activities.

Technician

People who show an interest in the technical field find fulfilment in carrying out activities related to the design and manufacture of objects, machines, vehicles and/or infrastructures. These activities require the application of scientific and technical knowledge (laws of physics, calculations and mathematical formulas, properties of the materials, etc). Creativity is also necessary when coming up with optimal solutions for the functional requirements of the products to be designed. Therefore, the pragmatic application of scientific knowledge in order to develop solutions for the benefit of human beings is the main function of occupations in the technical field.

Responsible for production planning

Director of Logistical Operations

Director of Logistics Operations

Head of Inverse Logistics

Director of Operations Planning

• Work hours

  Full-time

• Salary

  Salaries range from 26.122 to a maximum of 35.672 euros per annum gross. Median: 30.526 euros annum gross.
  
  Source: Report "Observatory of Jobs and Salaries of the Labour Market. Barcelona Activa", elaborated by ICSA Grupo. April 2015.
  
  

• Professional category

  Middle management