Auxiliar d'accessos

These professionals are responsible for ensuring admission and security control inside facilities and spaces open to the public where certain events take place. More specifically, the events or acts where the work of these professionals is required are nightclubs, private parties, concierges, neighbourhoods, shopping centres, building works, sporting events, political events, concert halls, festive calendar activities, concerts and car parks, etc.

The management of facilities or the holding of events with a large number of people requires access control to ensure that they are carried out in the proper conditions of safety and comfort for the people attending. In particular, the role of these professionals is essential when accessing these avenues, when potentially dangerous or uncontrolled situations may arise that could compromise safety and the correct development of the act or event. To avoid this, these professionals organise people in lines to gain access, attend to the public in an orderly manner, exercise the right of admission, control the permitted capacity of the establishment and enforce the regulations on limiting entry to minors, if applicable for the type of event.

They usually work for a security and access control personnel company that provides its services on demand for the needs of companies that manage facilities or organise events. If not, they are employed directly by these companies. In any case, during their work, they depend on and act under the responsibility of the company or person in charge or the organising company.

• Admit and control public access to the interior of certain facilities and/or spaces where shows, acts or events take place.
• Supervise that the people accessing the event comply with the admission requirements. For example, if the event requires an age limit, these professionals are responsible for checking this.
• Ensure that the public attending the event complies, at the time of accessing the event, with the conditions set by the organisation of the event (for example, not accessing with potentially dangerous materials such as glass bottles), being able to refuse entry in certain cases in the exercise of the right of admission.
• Check that those attending are properly accredited for correct entry, either by checking the list of attendees (if available) or by validating the physical or virtual ticker via PDA or mobile phone.
• Ensure that the number of visitors does not exceed the maximum capacity of the venue.
• Ensure that the flow of people entering and leaving the venue is carried out in an orderly and safe manner, in accordance with the indications received before starting the service and with the indications that may be received during the service (slowing down or speeding up the pace of entry, for example).
• Assist the public with any doubts they may have at the time of access (which is the correct entrance door, for example).
• In the event of detecting any incident or alteration, they will be responsible for communicating and mobilising the relevant measures, either through the security guard, the organisation or the police, depending on what is necessary in each case.
• Carry out auxiliary tasks of interest for the correct development of the event and/or business, for example managing access codes, opening and closing doors, etc.
  

Regulated training and graduates

• Minimum compulsory education
• Certificat de Professionalitat de la Família professional de Seguretat i Medi ambient: Vigilància, seguretat privada i protecció de persones (Nivell 2)

Complementary training

• These professionals must have the access control staff license, which is valid for 4 years. This license is issued by the Generalitat de Catalunya and to obtain it, it is necessary to take the specific course for access controllers at the training centres and then pass the selection tests held by the appropriate General Directorate of the Generalitat de Catalunya.
  

Other specific skills

To obtain the qualification, candidates must meet certain requirements: they must be over 18 years old; have Spanish citizenship; citizenship of one of the countries of the European Union or be in possession of a residence and work permit; not have been convicted of crimes against persons, property, public health or justify that the records of crimes committed have been expunged; have completed the training course for access control personnel in an approved centre and have passed the selection tests.

Once the tests have been passed, in order for the accreditation to be effective, applicants must apply to the competent General Directorate of the Generalitat de Catalunya for accreditation as access control personnel, providing the following documentation:

• Application for the access control staff license.

• Complementary documentation and payment of the fee.
  

Self-control: Level 2

Commitment to the organisation: Level 1

Negotiation: Level 1

Customer orientation: Level 2

Concern for order and quality: Level 1

Safety

Those who prefer to work in the field of security enjoy carrying out duties of protection, security and surveillance of individuals, goods, data or information. Activities such as protecting people who work with an entity and their staff in order to prevent offences and crimes, as well participating in processes that investigate criminal activity are examples of the professional tasks that comprise this field. Knowing the laws that are applicable in the field or professional context within which this task takes place is key when carrying out these kinds of activities.

Airport security guard

Security guard

In-company security manager

Lifeguard

Revenue protection inspector

• Work hours

  The working day varies depending on the needs of the service. In facilities, they usually work according to opening hours or customer service, usually in eight-hour shifts, and in events, it depends on the duration or intensity of the event.
  
  

• Salary

  The average salary is between 13,300 and 17,000 euros gross per year. This salary may be increased for night work, public holidays, etc.
  
  

• Professional category

  Specialist staff